Our website inventory updates every hour with the latest stock information, however occasionally certain styles can sell out due to popularity. If this does occur, we will notify you as soon as possible by email.
To cancel an order please email info@canura.com.au and we will respond to your message as soon as possible. We will do our best to cancel your order however if your order has already been dispatched from our warehouse we will be unable to do so.
All orders placed before 11 AM AEDT will be dispatched the same day. All orders placed after 11 AM AEDT will be dispatched the following day. Please allow 2-5 working days for standard delivery in Australia.
If you have received an item in your delivery that you did not order, please email our Customer Service team via info@canura.com.au with your order number and details of what you received and we will be able to assist you further.
Unfortunately, we are unable to process orders over the phone. If you are having issues placing your order via the website feel free to contact us at info@canura.com.au.
Canura uses Shopify Payments to process credit card transactions and we accept Visa, Mastercard and American Express. We also accept Afterpay. We do not accept Cash, cheque or Cash-on-delivery (COD).
Canura uses Shopify Payments to process all credit card transactions. Shopify is certified Level 1 PCI DSS compliant and this compliance extends to all online stores powered by Shopify.
Yes we do for Australian orders, all you need to do is select Afterpay when checking out. Read more about afterpay here.
If you don't currently have an Afterpay account all you need is:
1) An Australian Visa or Mastercard debit/credit card;
2) To be over 18 years of age;
3) To live in Australia
To see Afterpay’s complete terms, visit https://www.afterpay.com.au/terms
All items on canura.com.au are priced in AUD.
Follow this link to get a size guide for each of our products
https://canura.com.au/pages/canura-size-chart
If an item you were hoping to purchase has sold out or is no longer available, feel free to contact us at info@canura.com.au and we can help you find out if it will be back anytime soon.
Yes we do, please contact info@canura.com.au.